🌐 Opportunity: Service Manager – Navcom
📍 Job Location: Mumbai, India
🏢 Hiring Company: Seanav Marine – Mumbai Office
🌏 Nationality: Open to All
📅 Job Type: Full-Time
🔧 Job Overview:
Seanav Marine is looking for an experienced Service Manager to lead our Navcom service operations in Mumbai. This role offers a great opportunity for a seasoned professional to manage service delivery, coordinate technical teams, and ensure high-quality service support for navigation and communication equipment on vessels.
As a Service Manager, you will oversee daily service activities, manage customer relationships, and drive continuous improvement in service quality. Your leadership will be crucial in ensuring customer satisfaction and operational efficiency.
🚀 Key Responsibilities:
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Manage and supervise the Navcom service team to ensure timely and effective service delivery.
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Coordinate installation, commissioning, troubleshooting, and repair of navigation and communication equipment.
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Develop and maintain strong relationships with clients to understand their needs and improve service standards.
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Monitor service schedules, technician performance, and maintain service records.
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Liaise with vendors and suppliers for parts and technical support.
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Ensure compliance with company policies, safety standards, and quality management systems.
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Prepare service reports and provide regular updates to senior management.
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Identify training needs and support continuous professional development of the service team.
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Collaborate with sales and technical teams to support business growth and customer retention.
✅ What We’re Looking For:
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Bachelor’s Degree in Electronics, Telecommunication, Marine Engineering, or related field.
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Minimum 5 years of experience in service management within the marine navigation and communication industry.
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Strong technical background in Navcom equipment and marine electronics.
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Proven leadership and team management skills.
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Excellent communication and customer relationship management skills.
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Ability to handle multiple tasks and work under pressure.
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Proficient in English (written and spoken).
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Familiarity with CRM and service management software is a plus.
🎓 Education:
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Bachelor’s Degree (Required)
📩 How to Apply:
If you are a motivated professional ready to take on a leadership role in Navcom service management, please send your resume to service@seanav.in with the subject line:
“Application – Service Manager – Navcom – Mumbai”
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