Airtime AAIC Services refer to the essential support and data communication infrastructure provided for vessels and maritime operations through the Airtime Authorized Accounting and Identification Code (AAIC). These services enable seamless, secure, and cost-effective satellite communication management for ships, ensuring uninterrupted operations and connectivity.

The AAIC is a unique code assigned to service providers by satellite operators, such as Inmarsat, to manage and track airtime usage on behalf of customers. Maritime operators, ship managers, and vessel owners depend on AAIC services to handle satellite airtime billing, call routing, and secure access to communication networks.

Product Description (If Applicable):

If offered as a product, Airtime AAIC Services may include:

AAIC Code Allocation & Management
Issuance and control of the Authorized Accounting Identification Code used for Inmarsat and other satellite services.

Airtime Billing & Usage Reports
Detailed, transparent billing statements with real-time or scheduled usage data for effective budget control.

Satellite Communication Access
Connection setup for FleetBroadband, VSAT, or other marine satellite systems.

Customer Support
24/7 support for troubleshooting communication or billing-related queries.

Secure Data Management
Protection of billing and communication data using encrypted protocols.

These services are vital for commercial vessels, offshore platforms, and maritime fleets operating in remote or international waters.

Frequently Asked Questions (FAQs)
1. What is an AAIC?
An AAIC is an Authorized Accounting and Identification Code used to track and manage satellite airtime usage for vessels.

2. Who needs AAIC services?
Ship owners, managers, and operators using satellite communication systems like Inmarsat need AAIC services.

3. Is the AAIC linked to billing?
Yes, it is directly used for managing billing, call routing, and usage monitoring.

4. Can AAIC be used for all satellite networks?
Primarily for Inmarsat, but may be integrated with other networks depending on the service provider.

5. Is AAIC service mandatory?
Not mandatory, but highly recommended for managing satellite communication costs efficiently.

6. How long does it take to activate an AAIC?
Activation typically takes 1–3 business days depending on the provider.

7. Are there monthly charges for AAIC services?
Yes, service providers usually charge a monthly fee for airtime management and support.

8. What happens if my AAIC is compromised?
You should immediately contact the service provider to suspend and replace the code.

9. Can I change my AAIC provider?
Yes, but a proper transition and account reconciliation are required.

10. Is technical support included in AAIC services?
Most providers include 24/7 support with AAIC service packages.

Open chat
1
Hello
Can we help you?